Immigration

Immigration: Resources

IMMIGRATION   ( USCIS.gov )

  1. U. S. Citizenship and Immigration Services (USCIS), formerly Immigration and Naturalization Services (INS)

USCIS is the federal agency that oversees LAWFUL immigration to the United States.

Some of the services provided include:

  • Citizenship (includes the related naturalization process)
  • Immigration of Family Members
  • Working in the United States
  • Verifying an Individual’s Right to Work in the U.S. (E-verify)
  • Humanitarian Programs
  • Adoptions
  • Civic Interaction
  • Genealogy 

Forms are available on the USCIS.gov website.

National Customer Service Center (NCSC): 1-800-375-5283

1-800-767-1833 (TDD for the hearing impaired)

Call this toll-free number to receive nationwide assistance for immigration services and benefits offered by U.S. Citizenship and Immigration Services (USCIS). If you are outside the United States, contact your local embassy or consulate.

InfoPass - Make an Appointment

To schedule an appointment at a Field Office to speak with an Immigration Information Officer to have your questions answered, see the "INFOPASS - Make an Appointment" link on the USCIS.gov website

  1. U. S. Customs and Border Protection (CBP) (www.cbp.gov)

CBP’s priority mission is to prevent terrorists and terrorist weapons from entering the United States and ensuring the security of our nation at America's borders and ports of entry. Maintaining this line of defense while allowing legitimate travel and trade that is vital to our economy and way of life.

CBP is responsible for apprehending individuals attempting to enter the United States illegally; stemming the flow of illegal drugs and other contraband; protecting our agricultural and economic interests from harmful pests and diseases; protecting American businesses from theft of their intellectual property; and regulating and facilitating international trade, collecting import duties, and enforcing U.S. trade laws.

  • Over 20,000 Border Patrol Agents protect 1,900 miles of our border with Mexico and 5,000 miles of our border with Canada.
  • More than 20,000 CBP Officers ensure the Nation’s safety by screening passengers and cargo at over 300 ports of entry. 
  • Nearly 1,000 Air and Marine Interdiction Agents use their specialized training and high-tech equipment to prevent people, weapons, narcotics, and conveyances from illegal entry by air and water. 
  • Over 2,200 CBP Agriculture Specialists work to curtail the spread of harmful pests and plant and animal diseases that may harm America’s farms and food supply, and to avert bio- and agro-terrorism.
  • Nearly 2,500 employees in CBP revenue positions collect over $30 billion annually in entry duties and taxes through the enforcement of trade and tariff laws. These collections provide the second largest revenue for the U.S. Government. In addition, they fulfill the agency’s trade mission by appraising and classifying imported merchandise. These employees serve in positions such as import specialist, auditor, international trade specialist, and textile analyst.

Report Suspicious Activity at 1-800- BE-ALERT (1-800-232-2537)

U. S. Immigration and Customs Enforcement (ICE) ( www.ice.gov )

    U.S. Immigration and Customs Enforcement is the principal investigative arm of the U.S. Department of Homeland Security (DHS) and the second largest investigative agency in the federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in offices in all 50 states and 47 foreign countries.

    How Do I Find a Detainee?

    You can locate detainees in ICE custody by using the Online Detainee Locator System.

    How Do I Contact Operation Predator?

    Call 1-866-DHS-2-ICE or complete our tip form to report suspicious activity.

    Report suspected child sexual exploitation or missing children to the National Center for Missing and Exploited Children (NCMEC) 1-800-843-5678 or www.cybertipline.com.



    [1] Information taken from USCIS website

    [2] Information taken from USCBP website

    [3] Information taken from USICE website
    What is Global Entry?
    Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Though intended for frequent international travelers, there is no minimum number of trips necessary to qualify for the program. Participants may enter the United States by using automated kiosks located at select airports. Click here to apply for Global Entry

    Expedited Screening Pilot Program
    On Oct. 4, 2011 the Transportation Security Administration (TSA) launched an expedited screening pilot program called  . CBP has partnered with TSA on this Department of Homeland Security initiative, which is designed to help TSA focus resources on higher-risk and unknown passengers while expediting the process for lower-risk and known passengers whenever possible. U.S. citizens who are members of the U.S. Customs and Border Protection (CBP) Global Entry, NEXUS, and SENTRI Trusted Traveler programs are eligible to participate in TSA's program.


    Smart Traveler Enrollment Program (STEP)
    The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. STEP also allows Americans residing abroad to get routine information from the nearest U.S. embassy or consulate. For additional information on STEP, click here.

    Washington, D.C. Office

    2233 Rayburn House Office Building
    Washington, DC 20515-4332
    P: (202) 225-2231
    F: (202) 225-5878

    Dallas, TX Office

    Park Central VII
    12750 Merit Drive, Suite 1434
    Dallas, Texas 75251-1229
    P: (972) 392-0505
    F: (972) 392-0615

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